Plan staff

Plan every shift around real visitor demand

See when high-value visitors need service and staff accordingly. Create balance, lower stress, and turn staffing into a strategic advantage.

Is this holding you back?

Traffic hides real demand

Traffic and sales show totals, not when or who needs help. Without that insight, staffing miss demand.

Traffic hides real demand

Traffic and sales show totals, not when or who needs help. Without that insight, staffing miss demand.

Traffic hides real demand

Traffic and sales show totals, not when or who needs help. Without that insight, staffing miss demand.

Traffic hides real demand

Traffic and sales show totals, not when or who needs help. Without that insight, staffing miss demand.

Staffing loses balance

Without knowing when high-value visitors arrive, timing breaks, service slips, and costs grow.

Staffing loses balance

Without knowing when high-value visitors arrive, timing breaks, service slips, and costs grow.

Staffing loses balance

Without knowing when high-value visitors arrive, timing breaks, service slips, and costs grow.

Staffing loses balance

Without knowing when high-value visitors arrive, timing breaks, service slips, and costs grow.

No shared view of need

Managers plan on guesses, not demand. Without data on need for service, alignment disappears.

No shared view of need

Managers plan on guesses, not demand. Without data on need for service, alignment disappears.

No shared view of need

Managers plan on guesses, not demand. Without data on need for service, alignment disappears.

No shared view of need

Managers plan on guesses, not demand. Without data on need for service, alignment disappears.

CAPABILITIES

Perfomance at a glance

Capture real service demand

See when and where help creates value. Indivd identifies peak moments of ideal-visitor engagement so you staff when conversion potential is highest.

Optimize staffing for impact

Align decisions with truth

Capture real service demand

See when and where help creates value. Indivd identifies peak moments of ideal-visitor engagement so you staff when conversion potential is highest.

Optimize staffing for impact

Turn timing into performance. Indivd aligns staffing with high-value visitor flow to boost service quality, reduce idle time, and increase ROI.

Align decisions with truth

Plan from shared, reliable data. Indivd reveals when service demand peaks so every decision improves efficiency and team alignment.

IMPACT

The Indivd difference

The thing you want to do

Today

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Estimate service needs

Estimate service needs

Today

Forecast service based on visitor or sales averages.

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See when high-value visitors need service most and plan ahead with clarity and confidence.

Set staffing budgets

Set staffing budgets

Today

Base budgets on visitor counts or last year’s sales.

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Budget for when demand is real. See how service need and high-value opportunities shift through the day and week.

Plan shifts

Plan shifts

Today

Schedule around store hours or traffic peaks.

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Plan shifts by real demand so service stays strong, stress stays low, and teams stay in balance.

Allocate staff across zones

Allocate staff across zones

Today

Assign staff by habit or fixed routines.

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Know where real demand happens and focus service where it creates the most value.

Balance costs vs service

Balance costs vs service

Today

Add or cut shifts manually to control cost.

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Balance efficiency and service by understanding when cutting hours saves cost and when it hurts performance.

Evaluate staffing performance

Evaluate staffing performance

Today

Measure conversion across all visitors.

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Evaluate hit rate among ideal visitors so success is clear, comparable, and built on real demand.

“With Indivd we continue to learn how to better approach today’s retail challenges”

“With Indivd we continue to learn how to better approach today’s retail challenges”

Nicole Wuethrich

Nicole Wuethrich

Managing Director @ Imperial Fashion

Managing Director @ Imperial Fashion